Tripp Lite Partner Program Terms and Conditions



Before joining the Tripp Lite EmPower Technology Partner Program, please review the following Terms and Conditions.

These Terms and Conditions govern the agreement between you and Tripp Lite and define our respective rights and obligations. If you sign up for the Tripp Lite EmPower Partner Program, you are agreeing to accept these Terms and Conditions.

Eligibility – The Tripp Lite EmPower Technology Partner Program is available to new or existing resellers of information technology products and/or services in the country of Canada and must also meet the following criteria:

  • Are 18 years of age or older
  • Have a valid GST number
  • Create a login and account on the Tripp Lite EmPower Technology Partner Program Resource Portal
  • Have a valid Canadian mailing address
  • Have a valid business email address that reaches a individual executing this agreement

Benefits – Members of the Program receive the following benefits:

Sales and technical support: A new pre sales support desk and direct access to our Solutions Building team provides you with the support you need, when you need it.

Post sales and technical support contacts and online reporting tools are now available on the portal.

Marketing support contacts are now available for help with promotional or marketing projects.

Training and certification: Dozens of online Tripp Lite product and sales training videos, as well as BICSI-recognized courses and InfoComm International®-recognized courses toward their Certified Technology Specialist™ program, sales videos, product finders and buying guides, case studies and testimonials.

Marketing materials: Product content and images for all of Tripp Lite's model numbers, online product finders that can be put on your company's website, product PDFs and literature and access to use Tripp Lite logos, in compliance with Tripp Lite's branding guidelines, to enhance your website and marketing collateral.

Cancellation – The Partner may cancel membership in the Program at any time by sending an email to canada@tripplite.com

Termination – Tripp Lite reserves the right to terminate a Partner's participation in the Program at any time for failing to follow or circumventing the Terms and Conditions, as determined by Tripp Lite, at its sole discretion.

General – Tripp Lite, may at its own discretion, change any or all of the Terms and Conditions without notice to its Members. Tripp Lite's decision on any aspect of a Partner's participation or on any aspect of the Program shall be final, except for where is prohibited by law.

Privacy – The Program is governed by Tripp Lite's overall privacy policy. For details on the privacy policy, see privacy